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Remote Assist


On the Spot Help
with Remote Expert Assist

Receive real-time visual support from your facility with hands-free live streaming utilizing Vuzix M-400 headset technology. Remote Assist support provides quick access to experts on demand. Issues can be resolved at the point of discovery without excessive travel costs.

Access to Full Technical Support On Demand

Remote assistance will be provided by our factory-trained technical support specialists and subject-matter experts. Ellison’s OneSource Remote Assist Service pertains to all equipment covered under Machine Repair Services or Preventative Maintenance Programs.

Ellison’s OneSource Remote Assist Service Benefits

Customized Service Packages Available

We offer customized service packages based on your individual shop's needs. Our service account experts will look at your service history to determine the right plan for you. Check out our additional services which can be included.


Contact Us Today To Get Started

Reach out to one of Ellison's OneSource service account experts to get more details.