24 or Free Spare Parts
When you need a replacement part, you need it fast.
Ellison proudly supports the DMG MORI "24-or-FREE" guarantee. This policy promises if your machine is inoperable, they will ship the replacement part or assembly from one of their local or global warehouses within 24 hours of when the order is placed... or it's free.* In the manufacturing industry we understand that time is critical and your machine tool needs is our # 1 priority. We have expanded our Parts Division and have 20 dedicated coordinators to help you identify the part you need quickly so that you can get your machine back up and running.
*Certain restrictions apply. Contact us for full details.